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Do you have a technical question or comment?
At Agave Software, our goal is to provide you with the best technical support possible. Whether you are current customer or downloading a trial copy of one of our products for the first time, we want to ensure your technical questions are answered quickly and efficiently. We strive to answer technical support questions as they arrive; however, if you work with time sensitive projects and need an immediate response to your questions, we suggest you consider purchasing one of our Service Support Packages to help us facilitate rapid turn around.
TechSupport@agave.com:
Please contact us with technical questions you might have via our Information Request Form. Note: If you currently have a service support package, please include your vendor ID number.
Our Gold Service Support Package provides:
- Unlimited Telephone Technical Support
- Four Hour Response Time
- Monday - Friday 7 a.m.- 7 p.m. (Central Time)
- Free Product Upgrades
| Gold Pricing
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| Product
| Price
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| SQmlTM-Publisher | $1,499
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| SQmlTM-Web Developer Kit | Contact sales@agave.com
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| SQmlTM-Web-5 User | $ 399
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| SQmlTM-Web-25 User | $ 399
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| SQmlTM-Web Enterprise | $ 599
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| JDBC NetServerTM Developer Kit | Contact sales@agave.com
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| JDBC NetServerTM-5 User | $ 399
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| JDBC NetServerTM-25 User | $ 399
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| JDBC NetServerTM Enterprise | $ 599
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Our Silver Service Support package provides:
- Up to Three Technical Support Calls Per Month
- One Business Day Response Time
- Monday - Friday 7 a.m. - 7 p.m. (Central Time)
- Free Product Upgrades
| Silver Pricing
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| Product
| Price
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| SQmlTM-Publisher | $ 699
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| SQmlTM-Web Developer Kit | Contact sales@agave.com
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| SQmlTM-Web-5 User | $ 199
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| SQmlTM-Web-25 User | $ 199
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| SQmlTM-Web Enterprise | $ 299
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| JDBC NetServerTM Developer Kit | Contact sales@agave.com
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| JDBC NetServerTM-5 User | $ 199
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| JDBC NetServerTM-25 User | $ 199
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| JDBC NetServerTM Enterprise | $ 299
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Please contact us techsupport@agave.com
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